Returns & Exchanges
At Bare Steel Equipment, we stand behind the quality of our gear and offer a 30-day return window for items in original, unused condition. If your equipment doesn't meet your training standards, we are here to help you find the right solution.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive an RMA authorization and return shipping instructions.
- 2.Package Your Gear
Securely pack the items in their original packaging, ensuring all components and hardware are included to prevent damage during transit.
- 3.Ship It Back
Affix the provided shipping label to your package and drop it off at the designated carrier location; please retain your tracking receipt for confirmation.
- 4.Inspection and Refund
Once our warehouse team inspects the returned equipment for quality assurance, we will process your refund to the original payment method within 5-7 business days.